Legal
Privacy Policy
Last updated: 5 November 2026
This policy has five parts:
- The PRV8 Config app for iOS
- The PRV8 5G Connect app for Android
- The PRV8 5G Connect Lite app for Android
- The PRV8 Backup Calling app for Android
- This website
All are provided by networkfx, a company registered in Wyoming, USA.
PRV8 Config (iOS)
PRV8 Config collects no personal information. There are no accounts, no analytics, no advertising, and no third-party SDKs. Everything it stores stays on your iPhone or iPad. Some things can leave it, and each one requires you to act. Please read “What can leave your device” below before you use the network test.
What the app keeps on your device
Private Network configurations, geofences and diagnostic test history are stored in the app’s own container on your device. Each saved test records its results, the network, radio technology and measurement server used, and, when location is available, the geofence and coordinates where it ran. The app keeps your most recent 500 tests. Nothing is uploaded automatically, on a schedule, or in the background. Deleting the app deletes them.
Location
The app asks for location while in use, for three purposes:
- To center the map on you and let you drop a geofence where you are standing.
- To show which of your own geofences you are currently inside, on the Diagnostics tab.
- To record where each network test was run, so you can compare results across your site.
The app does not ask for background location and cannot collect your location when it is not open. Your location stays on the device unless you export your test history (see below).
What can leave your device
Only when you choose it, in one of these ways.
Installing a profile. The configuration profile is served over your device’s own loopback address (127.0.0.1) so Safari can install it. This traffic never leaves the device.
A profile file you share. You can save or send the profile through the iOS share sheet (Files, AirDrop, Mail). It contains your organization name, network names, Network ID and CSG ID, the network settings, and the location and radius of each geofence.
Test history you export. The CSV export contains each test’s results, network, radio technology, server, geofence and coordinates. You choose where it goes.
A network test you run. See the next section.
The map. Map tiles and address search are provided by Apple Maps and are subject to Apple’s privacy policy.
The network test
The test runs only when you tap Run test, and connects to the measurement server you select: Cloudflare’s public speed-test endpoints by default, Measurement Lab, or a server you name yourself. The server in use is shown on screen. These services receive the connection itself, as any website would; the app sends them no information about you. With Cloudflare, the app only downloads and uploads test data and never sends Cloudflare the results.
If you choose Measurement Lab, the result becomes public data. Measurement Lab (M-Lab) is an open Internet measurement platform. M-Lab publishes every result it receives as permanent public data, and by its own policy that includes the IP address of the device that ran the test and the time it ran. The data is kept indefinitely and released into the public domain for anyone to use. Neither we nor M-Lab can withdraw it. See M-Lab’s privacy policy at https://www.measurementlab.net/privacy/
This applies only when Measurement Lab is the selected server. The app tells you this before your first Measurement Lab test. If you would rather nothing were published, choose another server or do not run the test. Every other feature works without it.
What we receive
Only what you send us. If you email us, we receive it as an ordinary email and use it solely to support you. Ask us and we will delete it. We do not sell data, build profiles, or track you between sessions.
Your choices
- Deny or revoke location in iOS Settings. The map will not center on you, the Diagnostics tab cannot show which geofence you are in, and tests are saved without coordinates. Everything else works.
- Use Cloudflare or your own server instead of Measurement Lab, and nothing is published.
- Delete a network, a geofence or a single test in the app, or clear your whole test history.
- Uninstall the app and its stored data goes with it.
If you are in a region with its own data protection law, such as the European Union or the United Kingdom, you can ask us to see or delete anything you have sent us, and we will act within 30 days.
Children
The app is a professional network configuration tool. It is not directed at children, and we do not knowingly collect data from them.
Contact
PRV8 5G Connect (Android)
PRV8 5G Connect has no accounts, no analytics, no advertising and no tracking SDKs. Almost everything it reads stays on your phone. Three things can leave it, and all three require you to act. Please read “What can leave your device” below before you use the speed test.
What the app reads on your device
PRV8 5G Connect is a field diagnostics tool for Private Cellular Networks. To do that job it reads your SIM and network state: the subscription, operator and PLMN, registration status and reject cause, the APNs configured for the SIM, signal measurements, and the identity of the cells your phone can hear.
It also reads two identifiers, both shown on the Phone Info screen and both requiring carrier privileges granted by your operator’s SIM:
- IMEI, which identifies the device. Operator core networks key on it — a device can be provisioned correctly and still be refused because its IMEI is not on an allow-list.
- IMSI, which identifies the subscriber on the SIM. When a network refuses a SIM, the operator can only find the reason in their own core logs by looking the IMSI up.
All of this is held in the app’s own storage on your device. Nothing is uploaded automatically, on a schedule, or in the background.
Location
Android will not report cell identities — band, channel, PCI, tracking area — to any app that does not hold location permission, so the survey and Phone Info screens cannot work without it. The app asks for precise location while in use only. It does not ask for background location and cannot collect your location when it is not open.
What can leave your device
Only when you choose it, in one of three ways.
A diagnostics report you export. It contains your device make, model, Android version and baseband, your device’s IMEI and the SIM’s IMSI, SIM and network state, the APNs on the SIM, radio measurements and the cells in range, and the app’s provisioning log. It does not contain your phone number, your SIM’s ICCID, contacts, messages, files or browsing activity. The app hands it to your mail app pre-addressed to us at PRV85GConnect@networkfx.io; you decide whether to send it, and you can read the file before you do.
A site survey you share. It contains the operators, bands and cells measured at a place and, where a position fix was available, the GPS coordinates of where you took it.
A speed test you run. See the next section.
The speed test publishes public data
The speed test runs against Measurement Lab (M-Lab), an open Internet measurement platform. M-Lab publishes every result it receives as permanent public data, and by its own policy that includes the IP address of the device that ran the test and the time it ran. The data is kept indefinitely and released into the public domain for anyone to use. Neither we nor M-Lab can withdraw it. See M-Lab’s privacy policy at https://www.measurementlab.net/privacy/
The app tells you this on the speed test card before you start, and a test never runs on its own. The app also sends small DNS queries to Cloudflare’s public resolver at 1.1.1.1 to measure packet loss, which is the only honest way to measure loss over IP. Cloudflare receives the query and your IP address, as described at https://developers.cloudflare.com/1.1.1.1/privacy/
If you would rather none of this were published, do not run the speed test. Every other feature works without it.
What we receive
Only what you send us. If you email us a diagnostics report we receive it as an ordinary email and use it solely to support you. Ask us and we will delete it. We do not sell data, build profiles, or track you between sessions.
Your choices
- Revoke location in Android Settings — cell identity fields show “—”, everything else still works.
- Don’t run the speed test, and nothing is published.
- Remove a saved survey on the Site Survey screen.
- Uninstall the app and its stored data goes with it.
If you are in a region with its own data protection law, such as the European Union or the United Kingdom, you can ask us to see or delete anything you have sent us, and we will act within 30 days.
Children
The app is a professional network engineering tool. It is not directed at children, and we do not knowingly collect data from them.
Contact
PRV8 5G Connect Lite (Android)
PRV8 5G Connect Lite collects no personal information. It has no internet permission, so it cannot send anything off your phone by itself, and it has no accounts, analytics, advertising or tracking SDKs. One thing can leave your phone, and only when you send it: see “What can leave your device”.
What the app reads on your device
PRV8 5G Connect Lite applies a Private Cellular Network’s settings to the SIM your organization issued, and shows whether they are in place. To do that it reads, on your phone only:
- the SIM’s network code (PLMN) and name, and whether the SIM has given the app access;
- whether the phone is connected, the network it is on, the network type and the signal strength;
- the network settings in use: the carrier settings, the allowed network types and the access point (APN);
- the SIM’s list of blocked (forbidden) networks;
- which SIM the phone uses for data, calls and messages.
It reads the SIM’s subscriber identity (IMSI) to match the SIM to its network, and shows the IMSI and the SIM’s serial number (ICCID) on the app’s Network + SIM Details screen, so you can give them to your network’s support team. Both are read only from SIMs that have given the app access, are not stored, and are not included in any report. It does not read your phone number or IMEI. What it reads is held in the app’s own storage on your device. Nothing is uploaded automatically, on a schedule, or in the background.
Location
The app does not use your location and does not ask for location permission.
What can leave your device
Only a support report, and only when you send it. Tapping Email support opens your mail app with the report, pre-addressed to us at PRV85GConnectLite@networkfx.io; Share report opens your phone’s share sheet so you choose where it goes. Nothing is sent until you send it from that app.
The report contains your phone’s make, model and Android version, the app’s version and settings version, the SIM and network details listed above, and the app’s recent settings log. It does not contain your location, phone number, IMEI, IMSI, ICCID, contacts, messages, files or browsing activity, and you can read it before you send it.
What we receive
Only what you send us. If you email us a support report we receive it as an ordinary email and use it solely to support you. Ask us and we will delete it. We do not sell data, build profiles, or track you.
Your choices
- Don’t send a report, and nothing leaves your phone.
- Uninstall the app and everything it stored goes with it.
If you are in a region with its own data protection law, such as the European Union or the United Kingdom, you can ask us to see or delete anything you have sent us, and we will act within 30 days.
Children
The app is a workplace tool for Private Cellular Networks. It is not directed at children, and we do not knowingly collect data from them.
Contact
PRV85GConnectLite@networkfx.io
PRV8 Backup Calling (Android)
PRV8 Backup Calling collects no personal information. It has no internet permission, so it cannot send anything off your phone by itself, and it has no accounts, analytics, advertising or tracking SDKs. One thing can leave your phone, and only when you send it: see “What can leave your device”.
What the app does
PRV8 Backup Calling applies a Private Network’s settings to the SIM your organization issued, and, for a mobile operator SIM that its operator has authorized for PRV8, chooses whether that operator’s calls and texts travel over the Private Network’s data (Android Backup calling), over Wi-Fi calling, or over the operator’s own network. Android allows this only on SIMs whose own access rules grant the app permission.
What the app reads on your device
On your phone only:
- each SIM’s network code (PLMN) and name, and whether the SIM has given the app access;
- each SIM’s subscriber identity (IMSI) and serial number (ICCID): the IMSI to match the SIM to its network, and both to show on the app’s Support page; they are read only from SIMs that have given the app access, and neither is stored or included in any report;
- whether the phone is connected, the network it is on, the network type and the signal strength;
- the network settings in use: the carrier settings, the allowed network types and the access point (APN), and the SIM’s list of blocked (forbidden) networks;
- for the operator SIM: whether its operator allows Backup calling and Wi-Fi calling, whether each is switched on, and whether its calling service is registered and over which network (the Private Network, Wi-Fi or the operator’s network);
- whether the phone is on Wi-Fi or mobile data, and which SIM it uses for data, calls and messages.
It does not read your phone number or IMEI, and it does not see the content, numbers or timing of your calls and texts. Those are handled by Android and your operator as usual, inside your operator’s own encrypted connection.
What the app changes on your device
The Private Network SIM’s network, network-type and access point settings; the operator SIM’s carrier settings that let its calls use Backup calling and Wi-Fi calling, and the route its calls take; and, only when you tap the button, the operator SIM’s Backup calling switch. When you uninstall the app, Android stops using its carrier settings.
What it reads and decides is held in the app’s own storage on your device, including a log of its routing decisions (times and reasons). Nothing is uploaded automatically, on a schedule, or in the background.
Location
The app does not use your location and does not ask for location permission.
What can leave your device
Only a support report, and only when you send it. Tapping Email support opens your mail app with the report, pre-addressed to us at PRV8BackupCalling@networkfx.io; Share report opens your phone’s share sheet so you choose where it goes. Nothing is sent until you send it from that app.
The report contains your phone’s make, model and Android version, the app’s version and settings version, the SIM and network details listed above, and the app’s recent settings log. It does not contain your location, phone number, IMEI, IMSI, ICCID, contacts, messages, call history, files or browsing activity, and you can read it before you send it.
What we receive
Only what you send us. If you email us a support report we receive it as an ordinary email and use it solely to support you. Ask us and we will delete it. We do not sell data, build profiles, or track you.
Your choices
- Don’t send a report, and nothing leaves your phone.
- Uninstall the app and everything it stored goes with it.
If you are in a region with its own data protection law, such as the European Union or the United Kingdom, you can ask us to see or delete anything you have sent us, and we will act within 30 days.
Children
The app is a workplace tool for Private Networks. It is not directed at children, and we do not knowingly collect data from them.
Contact
PRV8BackupCalling@networkfx.io
networkfx.io
The website collects personal information only when you choose to send it to us through the contact form or the Pilot request form.
What we collect
- Contact form: your name, email address, and optionally your company, plus the topic, product and message you send.
- Pilot requests: your email address, and optionally your name, company, the kind of organization you work for, and which product you are interested in.
- Analytics: anonymous usage statistics, described under Cookies and analytics below.
How we use it
- To reply to your message and provide the support you asked for.
- To follow up on a Pilot request you sent us, including setting up a Pilot for your network. We will not send you unrelated marketing.
We never sell your information or use it for advertising.
Cookies and analytics
This website sets no cookies and uses no advertising or third-party tracking tools. Fonts and all other files are served from our own server, so visiting the site does not contact any third party.
To understand how the site is used, we run Umami, an open-source analytics tool, on our own server. For each visit it records the pages you view, the website that referred you, your browser, operating system, device type, screen size and language, and your approximate location (country, region and city), which it works out from your IP address. It also records clicks on a few buttons and when a form is sent, with the product or topic you chose but never your name or email.
Umami does not store your IP address and does not use cookies. To recognize returning visits, it uses an anonymous code calculated from your IP address and browser, which resets at the start of every month, so it cannot follow you over longer periods or across other websites. If your browser sends a Do Not Track signal, nothing is recorded. This data stays on our server, is not shared with anyone, and is deleted after two years.
When you submit a form, your IP address is used briefly to limit spam and abuse. It is held only in the server’s memory and is not stored with your submission.
Where it is stored and who can see it
Form submissions are stored on our own server, hosted by Hostinger, and a copy is sent to our email inbox, also provided through Hostinger. Only the networkfx team can read them. We do not share them with anyone else unless the law requires it.
How long we keep it
- Contact messages: for up to two years after we last corresponded with you.
- Pilot requests: until you ask us to remove them.
Your choices and rights
You can ask us at any time to see, correct or delete the information we hold about you, or to remove a Pilot request. Email us at the address below and we will act on it within 30 days. If you live in a region with its own data protection law, such as the European Union or the United Kingdom, you may also have the right to complain to your local data protection authority.
Changes to this policy
If we change this policy we will update it on this page and change the date at the top.